Returns & Exchanges
At Muse Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day window for returns on all unopened and gently used items.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Products
Securely place the items in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.